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Terms of Service

Tech No Riot’s primary objective is to value and support our subscribers wherever, whenever and however possible. Our management and staff will provide the highest level of attention and dedication to all of our subscribers.

In pursuit of our primary objective, Tech No Riot agrees to deliver the agreed upon services, as declared in the “New Account” confirmation, to our customers at the time of purchase, subject to the following Terms of Service (hereafter referred to as TOS).

In addition, the use of Tech No Riot’s service(s) by a subscriber constitutes an unconditional acceptance of and agreement to Tech No Riot’s TOS. Tech No Riot reserves the right to change or modify the TOS at any time without notice by posting the new agreement or policies. These modifications will become effective immediately. Your continued use of the site and or services indicates your agreement with our terms; therefore, it is your responsibility to review the TOS regularly.

I. Use of Website

A. Prohibition of Adult Content
B. Prohibition of Offensive Behavior
C. Age Requirements on Purchases
D. Intellectual Property Provisions

II. “Fair-Use” Resource Assignment
III. SPAM and Unsolicited Commercial Email (UCE)
IV. Prohibited Scripts and Applications
V. Payment
VI. Failure to Pay
VII. Account Cancellation
VIII. Subscriber Acknowledgement
IX. Change of Nameservers
X. Support Boundaries
XI. Network

A. IP Address Ownership
B. Data Transfer and Disk Usage
C. System and Network Security
D. Use of Dedicated IPs
E. Network Access – SPAM or Denial of Service Complaints

XII. Suspension of Service or Cancellation
XIII. Miscellaneous Provisions
XIV. Disclosure to law Enforcement
XV. Indemnification
XVI. Severability
XVII. Applicable Law
XVIII. Data Integrity
XIX. Non-Existing User Pages
XX. Web Design Services

A. Ordering and Planning Process
B. Revision Process
C. Approval Process
D. Refund Policy
E. Ownership and Copyright

I. Use of Website

A. Prohibition of Adult Content

Subscribers of Tech No Riot's services are prohibited from storing or posting adult content, or links to adult content, through the subscribed service. All material of pornographic nature is considered adult content. Online image galleries whose primary purpose is the public display of fine art or artistic mediums are not considered to be adult content.

B. Prohibition of Offensive Behavior

Racist, intolerant, “hate”, defamatory, “stalking”, invitations to fight, threatening or any communication of any nature that we decide, in our sole discretion, as being improper, will result in service termination without prior notice.

C. Age Requirements on Purchases

All subscribers must be of adult age in the subscribers’ jurisdiction to make purchases on this site. Parents or guardians of minors may make purchases on behalf of their minor children/wards but are solely responsible for the direct supervision of their children/wards while their minors visit the site or use any of the tools or services that the site
provides.

D. Intellectual Property Provisions

Subscribers of Tech No Riot’s services are prohibited from storing or posting content or links to content that infringe, or otherwise violate the intellectual property rights of third parties (e.g. trademark, patent or copyright infringements).

All content provided within or via this site is protected by US and international copyright laws, patent laws, trademark regulations and laws, and various intellectual property laws and international treaties and agreements. No intellectual property of any nature contained within or via this Site may be copied, published, reverse engineered, decompiled, exchanged, traded, or broadcast in any way without the written permission of the content owner.

II. “Fair-Use” Resource Assignment

Tech No Riot offers commercially reasonable high-limit or unlimited amounts of disk space and/or other resources, such as bandwidth transfer, number of email accounts or FTP accounts. File quota limits are enforced to ensure system operating integrity and reliability and are limited to 100,000 files on Windows plans and 300,000 files on Linux plans. The intention of Tech No Riot is to provide ample resources for customer convenience, so that customers needn’t to worry about exceeding limits.

It is acknowledged by users of Tech No Riot services that these resource allotments are optimized and dedicated towards serving web documents and self-need email / FTP services and is not to be used as offsite storage area for electronic files, or as a provisioning service for third party email or FTP hosts. All downloadable files or files stored on the server must be available for download via a HTML document stored on the Internet in a publicly or privately accessible area, and must be directly related to the general nature of the website index. Illegal content such as pirated software, music or other media are strictly prohibited and are not allowed on Tech No Riot servers.

It is also acknowledged by users of Tech No Riot services that these resources are limited by physical restraints of technology as well as by reasonable limits of a shared resource environment. Users must realize that server technology limits the amount of available resources for use, including but not limited to disk drive space, CPU processing power, memory and access speed.

Tech No Riot takes measures to utilize the latest and most economically feasible mass server market technology available to provide services. It is furthermore acknowledged by users of Tech No Riot services that all provided services are of a sharedserver nature, and other users are sharing the provided space. Customer accounts are placed on a server with up to hundreds of other users. Tech No Riot, along with many other hosting providers use this business model in order to offer web hosting services en masse at inexpensive and affordable rates.

It is acknowledged that any single account is entitled to utilize the server resources, within reason, up to what is allotted or by what is physically available. If resources become scarce, Tech No Riot reserves the right to limit users of the affected machine to a lower limit to preserve the effectiveness of the service for all users. If a particular user is in extreme excess of what the average users of the machine have in use (actually used) of their resource allotments, that customer may be asked to remove content, cut resource usage, or relocate to a dedicated service provider. This policy only applies to web sites that are considered to be abusive in service, disk space or resource consumption and where it is evident that the “fair-use” of resources among customers has been breached, particularly in regards to disk space, bandwidth or CPU processing power utilization. Additionally, web sites that are found to contain either/or no html documents, a large number of unlinked files are subject to warning, suspension or cancellation at the sole discretion of Tech No Riot.

If a “Fair-Use” breach occurs, which’s determination is solely up to Tech No Riot, subscriber may have to remove files from or reduce access to subscriber’s account to an extent as determined by Tech No Riot, in order to restore full serviceability to other subscribers affected by the breach. In any case, the subscriber will be notified of any actions that Tech No Riot may have to take.

 

III. SPAM and Unsolicited Commercial Email (UCE)

Tech No Riot takes a zero tolerance approach to the sending of Unsolicited Commercial Email (UCE) or SPAM through our network and services. Customers of Tech No Riot may not use, or permit others to use, our network to partake in UCE distribution. Customers of Tech No Riot may not host or permit hosting of sites or information that is advertised by UCE from other networks.

Upon notification of an alleged violation of our SPAM policy, Tech No Riot will initiate an immediate investigation. During the investigation, Tech No Riot may restrict customer access to the network to prevent further violations. Subscriber will thereafter be advised of the situation. If a subscriber is found to be in violation of this TOS, Tech No Riot may, at its sole discretion, unilaterally restrict, suspend or terminate the violating customer’s account. Further, Tech No Riot reserves the right to pursue civil remedies for any costs associated with the investigation of a substantiated policy violation. Tech No Riot will notify law enforcement officials if the violation is believed to be a criminal offense.

IV. Prohibited Scripts and Applications

Tech No Riot strictly prohibits the use of certain scripts such as IRC, Proxy, SSH, Telnet, or any other script which may overwhelm server resources due to the inherent nature of the script itself or by defect in the coding of the script. If a user script is found to be in violation of this clause, or is found to be overwhelming system resources, the user may be requested to remove the script, or in cases of system resource abuse, it may be removed without prior warning and/or the user account may be suspended for further review.

VI. Payment

Establishment of this service is dependent upon receipt of payment of stated charges by Tech No Riot. Subsequent payments are due on the anniversary date of the month for that month’s service or whichever is the selected billing cycle.

VII. Failure to Pay

Tech No Riot may temporarily deny or terminate service upon the failure of the subscriber to pay the charges when due. Such termination or denial will not relieve the subscriber of responsibility for the payment of all accrued charges and any collection fees.

VIII. Account Cancellation

A subscriber may cancel his account at any time online via a support ticket. If requesting a cancellation, we ask that subscriber briefly explains the reasons for doing so, as well as any suggestions on how Tech No Riot could improve service.

The cancellation will take effect immediately and the subscriber’s account will remain active until the end of the subscription.

Account resumption is possible by submitting a ticket for re-subscription.

IX. Subscriber Acknowledgement

Subscriber acknowledges that the service provided is of such a nature that the service can be interrupted for many reasons other than the negligence of Tech No Riot and that damages resulting from any interruption of service are impossible to ascertain. Therefore, subscriber agrees that Tech No Riot shall not be liable for any damages arising from such causes beyond the direct and exclusive control of Tech No Riot. Subscriber further acknowledges that the Tech No Riot’s liability for its own negligence may not in any event exceed an amount equivalent to charges payable by subscriber for services during the period damages occurred. In no event shall Tech No Riot be liable for any special or consequential damages, loss or injury.

X. Change of Nameservers

In cases of new hosting accounts or additions / modifications to hosted domain names or any other cases which involve the change of nameservers of a domain from other DNS servers to Tech No Riot’s DNS servers, there may occasionally be a delay of several days, weeks or longer depending on the accessibility of control options at the respective registrar of the domain name registration. It is possible that if the registrar (or the entity having control over the domain registration) is not cooperative, the domain nameservers can not be changed at all. Due to the unpredictable nature of the nameserver change process, no guarantees are made regarding the amount of time a specific change may take. On customer request, nameserver change of domain names is done by Tech No Riot on behalf of the account holder. In such cases, a successful change of nameservers cannot be guaranteed in any way or fashion as it solely depends on the accessibility or cooperation by the domain name registration’s registrar.

XIX. Support Boundaries

Some of Tech No Riot services may require a certain level of knowledge in the use of Internet languages, protocols, and software, while other services may be handled for you. This level of knowledge varies depending on the anticipated use and desired content of subscriber’s website or the services to which you subscribe.

XI. Network

A. IP Address Ownership

If Tech No Riot assigns a subscriber an IP address for use with the subscription, the right to use that IP address shall belong only to Tech No Riot and the subscriber shall have no right to use that IP address except as permitted by Tech No Riot. Tech No Riot shall maintain and control ownership of all IP numbers and addresses that may be assigned to subscribers by Tech No Riot. Tech No Riot reserves the right to change or remove all such IP numbers and addresses in its sole and absolute discretion, at any time.

B. Data Transfer and Disk Usage

Subscriber agrees that bandwidth and disk usage shall not exceed the maximum number of megabytes per month for the service plan subscribed by the customer (“Agreed Usage”). Tech No Riot will monitor subscriber’s bandwidth and disk usage.

Tech No Riot shall have the right to take corrective action if subscriber’s bandwidth or disk usage exceeds the Agreed Usage.

Such corrective action may include the assessment of additional charges, disconnection or discontinuance of any and all services, or termination of this Agreement, which actions may be taken is in Tech No Riot’s sole and absolute discretion, at any time deemed necessary by Tech No Riot. If Tech No Riot takes any corrective action under this section, subscriber shall be entitled to a pro-rated refund of any fees paid in advance prior to such action. In any case, subscriber will be warned of approaching or exceeded resource limits via email by Tech No Riot’s automated notification system.

C. System and Network Security

Subscribers or any network users are prohibited from violating or attempting to violate the security of Tech No Riot’s network or any and all components there in. Violations of system or network security may result in civil or criminal liability. Tech No Riot will investigate occurrences which may involve such violations and may involve and cooperate with law enforcement authorities in prosecuting subscribers who are involved in such violations. These violations include, but are not limited to:

  • Accessing data not intended for such subscriber or logging into a server or account, which such subscriber is not authorized to access.
  • Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization.
  • Attempting to interfere with service to any subscriber, host or network, including, without limitation, via means of overloading, “flooding”, “mail bombing” or “crashing”.
  • Forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting.
  • Taking any action in order to obtain services to which subscriber is not entitled.

D. Use of Dedicated IPs

Subscriber agrees to only use a dedicated IP address for hosting domain names that are registered. Additionally, the domain must either point to Tech No Riot’s nameservers, or the A record must point to the dedicated IP address assigned to that domain in the control panel. If any of these qualifications are not met, Tech No Riot reserves the right to switch the assigned dedicated IP address to a shared IP.

E. Network Access – SPAM or Denial of Service Complaints

Tech No Riot reserves the right to drop the section of IP space involved in SPAM or Denial-of-Service complaints if it is clear that the offending activity is causing great harm to parties on the Internet. In particular, if open relays are on your network or a customer’s network or if denial of service attacks are originating from your network. In certain rare cases, we may have to do this before attempting to contact the subscriber. Tech No Riot will contact the subscriber as soon as it is feasible.

XII. Suspension of Service or Cancellation

Tech No Riot reserves the right to suspend network access to any subscriber if in the judgment of Tech No Riot, the subscriber’s account is the source or target of a violation of any of the terms of the TOS, or for any other reason which Tech No Riot deems necessary.

If inappropriate or illegal activity is detected or brought to our attention by a third party, all accounts of the subscriber in question will be deactivated until our investigation is complete. Multiple violations of the TOS will result in permanent suspension of the account without refund of any fee. With complaints of infringing or illegal content, a single complaint may be deemed sufficient for permanent suspension of the alleged infringing product. If multiple complaints of infringing or illegal content are received involving two or more products, all products under that customer’s ownership and/or control are subject to permanent suspension. Prior notification to the subscriber is not assured. In extreme cases, law enforcement will be contacted regarding the activity. The subscriber may not be credited for the time the subscriber’s machines were suspended if the subscriber is found to be at fault. The subscriber is also responsible for maintaining a backup of his current data at all times and no backups will be provided.

XIII. Miscellaneous Provisions

Subscriber must provide Tech No Riot real and current contact information at all times. E-mail address, telephone and fax contacts are used, and in that order of preference.

  • Tech No Riot takes no responsibility for any material placed on its network by others. Tech No Riot is not responsible for the content of any other websites linked to. Links to other sites are provided as Internet navigation tools only. Tech NoRiot disclaims any responsibility for any inappropriate use and any liability to any person or party for any other person or party’s violation of this policy.
  • Tech No Riot’s subscribers are not permitted to run IRC servers.
  • Furthermore, Tech No Riot reserves the right to, but is not obligated to, review the content posted via the service and to refuse or remove any such materials in its sole discretion, without notice at any time.

XIV. Disclosure to Law Enforcement

The TOS specifically prohibits the use of our service for illegal activities. Therefore, subscriber agrees that Tech No Riot may disclose any and all subscriber information including assigned IP numbers, account history, account use, etc. to any court or law enforcement agency that requests such information, upon receipt of a subpoena, warrant or other legally binding order, without consent or notification to the subscriber.

XV. Indemnification

Each party (the “Indemnifying Party”) hereby indemnifies the other party (the “Indemnified Party”), its officers, directors, employees and agents, and agrees to defend and hold them harmless from and against any and all liability, damage, loss or expense (including reasonable attorneys fees) arising from any claim, demand, action or proceeding based upon the alleged breach or untruthfulness of any of the Indemnifying Party’s representations or warranties, or incurred in the settlement or avoidance of any such claim, provided, however, that the Indemnified Party shall give prompt notice to the Indemnifying Party of the assertion of any such claims and provided further that Indemnifying Party shall have the right to select counsel and control the defense thereof, subject to right of the Indemnified Party to participate therein.

XVI. Severability

If any provision of this TOS shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If a court finds that any provision of this TOS is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.

XVII. Applicable Law

This TOS is subject to the governing laws of the State of Pennsylvania. Courts of competent jurisdiction in Pittsburgh, Pennsylvania shall hear and decide any disputes.

XIII. Data Integrity

The subscriber is responsible for keeping a complete and current copy of their website files as a backup on a remote system (not solely on Tech No Riot servers).

Tech No Riot is NOT RESPONSIBLE for any lost files, information or data.

Tech No Riot makes regular internal backups of internal system configurations and databases. These backups are NOT intended for keeping backups of subscriber websites.

Although Tech No Riot backups may include subscriber sites and information for disaster recovery purposes, these backups are not to be relied on by the subscriber. Tech No Riot does not guarantee to possess the most current copy of a subscriber’s website in its own backups.

XIX. Non-Existing User Pages

Tech No Riot reserves the right to supply content-enriched pages, including but not limited to search engines, advertisements, directory links, etc., for non-existent user pages that are served by Tech No Riot to requesting sources. These pages include error pages (i.e. 404 Not Found), new account place-holder pages, unused domains and suspended user sites.

All users of Tech No Riot services have the option of creating their own error pages and content pages. Unless created by the user, such pages will default to the Tech No Riot provided content.

XX. Web Design Services

A. Ordering and Planning Process

Immediately after the completion of the ordering process 100% payment is required before the commencement of the project.

The customer is responsible for providing the text, logos and requirements for the basic look and feel of the website. The customer’s quick responsiveness is mandatory at all stages of the project, but particularly during the planning process. Failure to provide all required information within the specified timeframes will result in a delay or cancellation of the project. If and how much of a refund will be issued depends on the amount of work already completed and is at the sole discretion of Tech No Riot as defined further below.

B. Revision Process

Each package comes with a certain number of total revisions. As soon as Tech No Riot provides a design and project update the customer must respond within three business days with all necessary feedback and corrections. If the customer does not respond within the specified timeframe it will be assumed that the suggested design and changes were accepted and approved so the work may progress further towards finalization.

C. Approval Process

During the project development process Tech No Riot provides regular design and project updates. While Tech No Riot performs its own testing of the entire website and functionality, the final responsibility lies with the customer to ensure that the modules and the complete project has been tested for any deficiencies or errors and to confirm that the site is operating as originally intended. It is expected that the customer responds with any feedback and corrections within the timelines specified with every update, to ensure that the project can be completed on time. If the customer does not respond within seven business days (unless pre-agreed) upon delivery of the website’s final version, it will be assumed that the work is accepted and the completion of the project approved. Any further changes must be requested in the form of maintenance for the existing website.

D. Refund Policy

For all projects a consolidated brief must be submitted that contains all requested information before starting the project. If the customer fails to submit the required information within 30 days of making the payment Tech No Riot may decide to consider the project inactive and not proceed with its implementation.

If an order is cancelled within 14 days of making the payment and before any work has been done, we will refund 75% of the payment. If the work has already begun the maximum refund will be 50% of the payment. There will be no refund if more than 50% of the work has been completed. Under special circumstances Tech No Riot reserves the right to negotiate and refund an appropriate portion of the amount paid by the customer.

Tech No Riot is not liable for any damages that arise from misinformation or misrepresentation under any circumstances.

E. Ownership and Copyright

Upon final payment and approval of the completed website design project, our client becomes the owner of the website. He is free to take his site to another developer or host with another company. Please note that all the content on the customer’s website is the sole responsibility of its respective owner. Tech No Riot is not responsible or liable for any copyright or trademark claims regarding third party logos, trademarks or names used on the website. They are the property and responsibility of the respective owners. The customer agrees that Tech No Riot may use the created website in its portfolio to showcase completed work to prospective customers and for its own marketing purposes such as, but not limited to, newsletters.